THE ROLE OF SUPERVISION IN IMPROVING EMPLOYEE PERFORMANCE: A LITERATURE REVIEW

Abstract

Supervision is a key element in organizational management that directly affects employee performance (Murdiono et al., 2024). In this context, this study aims to explore the role of supervision in improving employee productivity and work quality through various approaches and strategies that have been discussed in the literature. This research uses the literature review method by collecting and analyzing various relevant academic sources, articles, and case studies. These sources include previous research on supervision, training, motivation, feedback and positive work environment. The review shows that effective supervision can improve employee performance in several ways: (1) targeted coaching and training, (2) providing clear direction and continuous motivation, (3) monitoring performance with constructive feedback, and (4) creating a supportive work environment. All of these factors are interrelated and contribute to increasing employee productivity and job satisfaction. From the results of this literature review, it can be concluded that the role of supervision is very important in improving employee performance. Organizations need to ensure that supervisors are equipped with the necessary skills and knowledge to perform their functions effectively. Thus, investment in supervisory capability development will have a positive impact on the overall performance of the organization.